Principal - Enterprise Applications -Oracle CC&B

Published date Posted on Indeed on Dec 24, 2021 (144 d ago)
Infosys is seeking Oracle CC&B Integration Architect with utility domain background - In this role you will be playing a leadership role and an expert who understands industry-specific needs in order to provide business-driven consulting to prospects as well as existing customers. Implementing CIS solutions for Electric or Gas Utilities specific to Oracle Utilities Customer Care and Billing (CC&B). The Candidate will need to have experience in implementing CC&B solutions in North American Utilities markets. S/he should have experience of playing the CC&B Enterprise Architect role, you will anchor the engagement effort for assignments, all the way from business process consulting and problem definition to solution design, development, and deployment. You will be pivotal to problem definition and discovery of the overall solution and guide teams on project processes, deliverables. As a thought leader in your domain, you will be the key advisor to architecture and design reviews. You will anchor business pursuit initiatives, client training, in-house capability building. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the Utilities global landscape.

Required Qualifications

  • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • At least 11 years of experience in Information Technology.
  • Work location will be anywhere within the U.S. and / or remote. This position may require relocation and / or travel to project locations..
  • Experience in implementing CC&B CIS solutions for Utilities.

Preferred Qualification:

  • At least 15 years years of industry experience, with at least 5 years in implementing CIS solutions for Utilities.
  • Should have played Oracle CC&B Enterprise Architect/ Process Lead Role in past and well versed with Oracle OUM based Game plan for implementing Large Transformation programs
  • Utility industry knowledge, especially for North American US utility of 12 years+ is a must
  • Knowledge of legacy CIS systems with knowledge of business context of CIS transformation levers for an utility
  • Ability to drive independent discussion and workshops with client in large complex transformation programs
  • Strong leadership and delivery management background
  • Experience of at least 2 or 3 full-cycle implementation for a utility (Gas/Power/Water/Sewer) with hands on Functional and deployment experience in Oracle CC&B.
  • Familiarity with process integration of CC&B with other utility enterprise and operational systems such as core WAM, EBS, MDM, NMS, ITRON, L&G etc.
  • Should be conversant with the Oracle Utilities Application Framework (OUAF)
  • Exposure to US (Regulated and De-Regulated) Markets
  • Client relationship management - Managing relationships with client personnel
  • Business Development for Oracle based solutions like Oracle CC&B/C2M- Driving revenues
  • Taking Go-to-market CC&B/C2M solutions to various clients
  • Participate in Planning and Governance
  • Pre-sales proposal support for business development
  • Should be able to lead the design, build, test and deploy solution in Oracle CC&B/C2M with proficiency in RICEFW (Reports, Interface, Conversions, Extensions, Forms and Workflows)
  • Should be able to run the functional workshops with business for CC&B/C2M requirements
  • Should be able to conduct the demos during the functional workshops using the CC&B/C2M product
  • Should be able to map the customer requirements into the product and suggest workarounds/solutions for the requirements
  • Should be able to develop functional design documents from the Functional specification documents and configure the CC&B package to meet requirements for projects in this area.
  • Should be able to capture the configurations required for the product and create a configuration document for the developers
  • Should be able to design the forms, workflows and portlets, integration with the required systems
  • Should have proficient understanding of the CIS systems and meter to cash functionality to effectively design the CC&B functionalities.
  • Should be able to guide, mentor and review the end to end solution and perform issue resolutions during support /Post-Go Live phase.
  • Should be able to assist the Testing team with the functional areas to be tested.
  • Ready to travel to client locations as needed
  • Good interpersonal communications and analytical ability.
  • Ability to work in team in diverse/ multiple stakeholder environment.
  • Experience and desire to work in a management consulting environment that requires regular travel
  • Experience and desire to work in a Global delivery environment.


The job entails an extensive amount of travel. The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

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