IAM Operations Analyst

Published date Posted on Indeed on Jan 05, 2022 (131 d ago)
Analyzes, administers, maintains, and monitors secure system and application accesses to internal resources for employees, affiliates and external customers, in accordance with established security policies, controls and standards. Ensure quality of access processing and identifies/develops processing efficiencies. Ensures the completeness and accuracy of all identity management and provisioning systems in accordance with established Standard Operating Procedures, security policies, controls and standards. Provide rapid response to user community's requests for security assistance.

Fundamental Components/Job Description:

  • Lead team and provide technical guidance to analyze, administer, and maintain user accounts and entitlements (e.g., infrastructure, applications (mainframe, web based, database), Active Directory, etc.) to ensure appropriate access rights are maintained
  • Collaboratively supports complex application implementations and upgrades working with the build team
  • Lead the design, implementation, and adherence of access controls to protect data and applications (i.e., RBAC, roles, rules, profiles, templates, groups).
  • Proactively establishes effective relationships with other support/service areas (e.g., engineering areas, business area development personnel, etc.) to promote efficient processing of access requests
  • Delivers prompt problem root cause analysis and corrective action plans, through to resolution
  • Ensures adherence to established change management processes and timelines
  • Lead product and projects to include oversight of managing workloads, team metrics, management reporting
  • Ability to apply critical thinking and reasoning in problem resolution and the relation to the bigger organizational picture
  • Lead operational projects to support IAM products/services
  • Professional and effective written and verbal communication skills
  • Team player attitude with the willingness to help
  • 24/7 On-call pager rotation and occasional after-hours/holiday support
  • Recognize areas of opportunity for process and/or documentation improvement

**This position can be fully remote**

Required Qualifications
  • 3 years in Identity and Access Management in an operational support role
  • 3 years of experience leading projects and a team
  • 3 years of extensive experience in Active Directory, Exchange OnPrem/ cloud O365
  • 3+ years of experience in Azure, AWS Splunk
  • Experience administrating and troubleshooting multi-domain system, complex automation, & integration issues

COVID Requirements
CVS Health requires its Colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, or religious belief that prevents them from being vaccinated.

If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 10 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 45 days of your employment. In some states and roles, you may be required to provide proof of full vaccination before you can begin to actively work. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.

If you are unable to be fully vaccinated due to disability, medical condition, or religious belief, you will be required to apply for a reasonable accommodation within the first 10 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. In some states and roles, you may be required to have an approved reasonable accommodation before you can begin to actively work. If your request for an accommodation is not approved, then your employment may be terminated.

Preferred Qualifications
  • Experience with SQL and PowerShell queries
  • Awareness of Security Control frameworks, controls, and security reporting laws (e.g., NIST, HIPPA, PCI DSS, Sarbanes-Oxley Act (SOX), System and Organization Controls Report (SOC))
  • Security + or CISSP Certification desired

Education
Relevant Bachelor’s degree, or equivalent combination of education and experience

Business Overview
At Aetna, a CVS Health company, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.


We are committed to maintaining a diverse and inclusive workplace. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.


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