Published date Posted on Indeed on Jan 11, 2022 (12 d ago)

About KCare

KCare is a mission-driven software provider for social service agencies. We provide web-based case management, EHR, and analytics solutions with our suite of products for child welfare and social service agencies. We have been providing human services software for 25 years and currently serve over 600 customers. Our team is highly mission-driven and dedicated to empowering social service agencies to provide transformative care and improve outcomes for the populations they serve.

Job Description

Our KCare Chief of Staff will be a key strategic partner to the CEO and the COO. This leader will be responsible for driving strategy, analysis, internal and external communications, contract negotiations, and process improvement across teams. This role will report directly to KCare’s Chief Executive Officer and work in close partnership with our Chief Operations Officer.

We are looking for an experienced strategist, project manager, and communicator who is excited about our mission and driven to have a social impact.

We are looking for an ambitious and motivated Chief of Staff to help guide the next phase of our company’s rapid growth. As a strategist, consultant and implementer, the successful candidate will help set the right strategy and process, and drive critical cross-functional efforts. The Chief of Staff will streamline activities within the organization based on the prioritization of our executive team, up-leveling when needed and jumping in to move things forward where necessary. We need someone who excels at “getting things done” in a dynamic entrepreneurial environment, and who gets excited about this unique opportunity to contribute to the long-term success of the company.


  • Work closely with the CEO and COO to support strategy development and execution.
  • Manage cross-functional projects across the organization, working with team members at every level.
  • Work with team leads across the company to facilitate coordination, ensure work is aligned with our strategy and goals, track timelines, and set priorities.
  • Own our internal KPI reporting and analysis.
  • Monitor and report on child welfare and human service policy developments that could impact our market, our customers, or our product development.
  • Create internal and external materials focused on organizational changes, M&A, policy changes, quarterly reporting, and competitive intelligence; this will include creating slide decks, writing memos, building analytical models, and drafting high-impact communication.
  • Review, draft, and negotiate routine contracts, routing requests to outside counsel.
  • Use internal data and your own analytical skills to guide goal setting and tracking for your workstreams and shared leadership initiatives.


  • 5+ years of experience in top-tier management consulting and/or a high-growth technology organization strongly preferred.
  • Strong verbal and written communication skills with the ability to present ideas with clarity, brevity, and at the right altitude for the audience.
  • Analytical and strategic mindset with the ability to simplify complex information quickly.
  • Strong Excel skills. Bonus points for SQL and data visualization experience.
  • Creative problem solving (i.e. excels at identifying trends and patterns, developing root-cause diagnoses, and using a diverse toolkit to address the root causes).
  • Structured thinker; good at framing decisions and unearthing the critical logic.
  • Human service industry experience desired. Experience with child welfare policy is ideal.
  • Experience reviewing and negotiating business contracts.

Personal Characteristics

  • Time management and prioritization – understands what’s important and can focus on it
  • Resourceful – figures out how to achieve results creatively with finite resources
  • Team player – works collaboratively and energetically
  • Self-aware, accepting, honest, open, and respectful of others
  • Analytical – finds meaning and action in numbers, and is a data-driven decision-maker
  • A love of driving alignment - leaving personal agenda at the door

Other Information

  • Location: Remote, with the option to work from our Austin HQ.
  • Benefits: 401k matching, medical, dental and vision healthcare coverage, discretionary PTO, 15 paid holidays and your birthday off, Volunteer Time Off, 12-weeks of paid parental leave.

KCare Core Values

We care. It’s in our name. We care deeply about each other, our customers, and the communities that our customers serve. Everything we do comes from a place of caring and respect, even the tough conversations.

We are open and honest. We share candid feedback frequently and constructively. We are not afraid to ask questions, to question decisions, and to hold each other accountable. We are honest with each other because we care.

We prioritize our customers. Our customers are our most important stakeholder. We are continually focused on building the best product and experience for all customers.

We are always learning. We’re curious, we ask for help when needed, and we’re constantly growing. We own and learn from our mistakes. We question old ideas and, if we find a better solution, we are willing to change.

We create fun. We are a team that laughs together. We don’t take ourselves too seriously and we celebrate our successes. We bring joy and optimism to work.

We win together. We dream big and collaborate to hit ambitious goals. We embrace diverse backgrounds and perspectives to come up with better solutions. We share our skills, knowledge, and experience with our colleagues to help each other grow. We climb the mountain together.


Let us know

Help us maintain the quality of jobs posted on RemoteTechJobs and let us know if:

Error on reporting

Related jobs

There can be a lot of pressure that comes with a new year. New workout routine, new goals, and if you’re here reading this, perhaps a new job. Oh, and apparently a new variant. Take a second away from your gym selfie-filled Instagram feed and hear us out: Being in the beaut

General Dynamics Information Technology General Dynamics Information... |
2 d ago

Travel Required: NonePublic Trust: BI Full 6C (T4)Requisition Type: RegularGDIT, a Federal marketplace leader in next-generation IT solutions and services, is seeking highly qualified and motivated IT professionals like you who are eager to contribute to our critical Homeland Sec

Nelnet is a student loan servicer that's grown into a fiber internet pioneer, real estate investor, and software provider. But that's just the beginning. With 6,500 associates and growing, we take our business wherever superior customer experiences and ingenuity are needed.The pe

Aspect Software Aspect Software |
3 d ago

Alvaria employs a team of passionate individuals who are changing the face of customer engagement. Over our 40-year history we have empowered employees by creating an inspired community that values Urgency, Accountability and Results. Our ability to think big has enabled us to co

Piper Companies Piper Companies |
5 d ago

Piper Companies is seeking a Manager of Data Engineering for a growing technology driven organization. The Manager of Data Engineering role is a 100% remote role that can reside anywhere in the United States. The Manager of Data Engineering will be working with a team primarily b

Boston Government Services Boston Government Services... |

This is a contingent position.The REMOTE Principal Software Engineer/People Soft Developer will provide software development and maintenance support for the PeopleSoft Finance Supply Chain Management software modules.Responsibilities:Responsible for performing assigned production

SitusAMC provides industry-leading services and innovative technologies for the real estate finance industry. We are a nearly $2B Global company with 7200 Employees Globally and growing.The Future will be digitally driven. We are transforming the industry through technologies tha

Techstra Solutions Techstra Solutions |

Techstra is seeking an experienced Sr. Enterprise Software Architect who uses their broad enterprise knowledge and expertise to design and architect technology based solutions. In this pivotal role, you will engage various Application support teams and focus on defining the archi

TCG is an award-winning Government IT solutions provider. We are seeking a Junior Financial Systems Developer to join our team supporting OneStream Corporate Performance Management (CPM) implementation activities for a major Federal agency. In this capacity, TCG is helping our fe

8 years ETL development experience5 years full-time experience with ODI 11g, BIACM, and FSMFamiliarity with PeopleSoft 9.0 and 9.2Able to Re-engineer current ETLs to perform to the future level of PeopleSoft 9.2 to acceptable service levelsFamiliarity with the OBIA structure, esp

More jobs by this company

KCare is seeking a Power Platform developer to join the Development team of a new product line. The selected candidate will support the continued evolution of a human services software platform and is expected to take on a continuously increasing role in the deployment of new and

KCare is seeking a Business Analyst to join the Development Team of a new product line. The Business Analyst will work with clients to analyze and document business processes for the software solution to be developed, determine what functional requirements and high-level features