Data Analyst

Published date Posted on Indeed on Jan 12, 2022 (13 d ago)
PointClickCare is the leading North American cloud-based healthcare software for the acute and long-term and post-acute care markets. For over 20 years, the company has held the same vision – to help the world care for vulnerable populations. Since its inception, PointClickCare has grown exponentially with over 1,700 employees today all working towards impacting the lives of millions. Recognized by Forbes as one of the Top 100 Private Cloud Companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Culture,

PointClickCare leads the way in creating cloud-based software. With its recent acquisition of Collective Medical, PointClickCare solidifies its position as a high growth healthcare software provider, serving over 21,000 long-term and post-acute care providers and over 1,300 hospitals. Their shared mission to support vulnerable populations is allowing PointClickCare and Collective Medical to connect disparate points of care at scale faster than anyone else in the market.

For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.

Position Summary:
We are looking for a Data Analyst to support our customer success, product and sales teams. The Data Analyst will be responsible for leveraging customer real-time and historical healthcare data to develop and track success metrics. The Data Analyst will work closely with internal and external stakeholders to meet their reporting and analytics opportunities. As an analyst, you will develop metrics and drive outcomes that help our customers improve care for the patients they serve.
Key Responsibilities:
  • The Data Analyst will prepare, analyze, and review health care data, interpret results and provide recommendations, and manage relationships with our internal and external partners.
  • Respond to ad hoc analytic requests from internal and external customers
  • Visualize data to develop a better understanding of our product usage data for our product team
  • Create and maintain dashboards and other reporting tools to identify trends using data to drive the business to action
  • Understand and use the data warehouse and relational databases
  • Ensure accurate quality for deliverables by working with peers for appropriate levels of quality assurance
Required Experience:
  • Bachelor’s degree (or equivalent experience) in data science, analytics, mathematics, statistics, public health, economics, social, social science, or actuarial science. Master’s degree or PhD preferred.
  • Entry level experience related to analytics work or equivalent combination of education and experience
  • Previous healthcare related industry experience a plus
  • Experience with data mining and visualization tools such Python, R, SAS, Java, Tableau, as well as querying languages (SQL, etc.)
  • Knowledge of all Microsoft Office applications, including Word, Excel, and PowerPoint
  • Ability to meet deadlines, work with tight schedules, and manage multiple priorities under minimum supervision
  • Excellent verbal and written communication skills
  • Strong analysis skills
  • Strong attention to detail
  • Experience with cleaning, aggregating, and pre-processing data from varied sources. Experience creating complex SQL queries for standard as well as ad hoc data mining purposes.
Working at PointClickCare goes beyond the resume, because the work we perform makes a true difference in people’s lives. We build innovative healthcare technology for seniors and their caregivers that improve their quality of life and well-being on a daily basis. We believe work is so much more meaningful when you’re doing it with a higher purpose.

For more information on PointClickCare, please visit us on Glassdoor and LinkedIn


It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team:

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