Quality Assurance Lead

Published date Posted on Indeed on Jun 22, 2022 (7 d ago)

Remote Position

Amber Engine is a disruptive leader in the e-commerce space. Come work alongside expert software engineers to create the technology that makes it easier for manufacturers to onboard their products in various marketplaces and bring them directly to the consumer. The Quality Assurance (QA) Lead is expected to build a first-in-class service that fuels Amber Engine’s development with a tight feedback loop, and ensures the delivery of high-quality software for Amber Engine’s offerings. You’ll be responsible for analyzing complex problems, building out test plans and test automation, test processes, release management and working in partnership with the customer success, product and development teams to identify improvements to our offerings. The ideal candidate is a detail-oriented tech enthusiast with experience shipping great software. You are methodical, a self-starter, meticulous about quality and have a user-oriented mindset.

QA Lead Responsibilities:

  • Build a user-centric engineering culture that drives improvements in quality

  • Implement process changes to scale testing efforts as new features and functionality are introduced

  • Partner with customer success and product team to funnel learnings back to the development team in a consistent and digestible manner to continuously improve offerings

  • Integrate learnings into structured test strategies and execution

  • Diagnose issues, report defects, and propose A/B tests to discover reoccurrences

  • Work with engineers and project leads to triage and prioritize issues for resolution

  • Own the process of creating metrics to measure and monitor product performance

  • Frequently identify significant product, organizational, and process opportunities and drive them to fruition often without explicit direction and resourcing

  • Maximize efficiency in a constantly evolving environment where the process is fluid

  • Coordinate releases with development and customer success teams

Minimum Qualifications:

  • 5+ years experience testing enterprise SaaS applications

  • 2+ years as a QA lead with hands-on experience building out test automation, building out test plans from product requirements, working with customer success or tech support teams, analyzing issues and interpreting findings to help isolate issues and prioritizing issues

  • Experience going through a full product lifecycle, integrating customer feedback into test plans, driving prioritization and pre/post-launch execution on both a feature and product level

Startup experience preferred

About Material Bank

Material Bank is the world’s largest material marketplace for the architecture and design industry, providing the fastest and most powerful way to search and sample materials. Material Bank connects design professionals to hundreds of manufacturers through facilitating brand discovery, rep engagement, and material sampling.

Material Bank has transformed the way an entire industry discovers and samples materials. By removing the friction that exists in the process, we drive business between architects and designers (members) and our Brand Partners (clients).

Our powerful material database and proprietary robotic distribution facility allow members to order samples until midnight (ET) to be delivered free of charge anywhere in the US, in one box, by 10:30 AM the next morning.

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