Published date Posted on Indeed on Jun 30, 2022 (45 d ago)

Duration: 6+ Months

Job Description:

  • All issues noticed/reported by the L1 team during their regular checks((IBM checks) are escalated to the admin team
  • Message waits reported on Prod/QA needs to handle, and necessary actions to be taken accordingly
  • Backup failures or tape issues that cause the backup failure needs to be handled and fixed objects created on prod/QA/support servers
  • Any issues that occurred to users while connecting or working with IBMi systems/database will be reported to the admin team
  • Any issue/ request made by the developer/user/L1 team needs to be submitted in the form of a footprint ticket. Which is taken care of by the admin team based on their urgency.
  • Different types of issues will be reported by Robot products which need to be analyzed and handled. In case any assistance is needed by robot product vendor Help systems a call needs to be raised with them.
  • Requests for the creation of new lipoma projects need to be handled. Issues reported by existing projects should be analyzed and fixed.
  • Any delay or issues in replication is reported by the L1 team. Which needs to be handled and fixed by the admin.
  • If any performance issues are noticed on the system, need to be analyzed using Performance navigator and Idoctor
  • New connection framework setup requests created need to be handled
  • Adding memory/processor to the system.
  • Performance report needs to be created every Friday and send the analysis to the team
  • QA Refresh
  • Role Swap
  • OS upgrade
  • PTF installation
  • Programs need to create as part of automating the work for some projects
  • Built-in IBM SQL packages or functions are used effectively to analyze system information or issues

The Capgemini Freelancer Gateway is enabled by a cutting-edge software platform that leads the contingent labor world for technology innovation. The software platform leverages Machine Learning and Artificial Intelligence to make sure the right people end up in the right job.

A global leader in consulting, technology services, and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital, and platforms. Building on its strong 50 year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of over 200,000 team members in more than 40 countries. The Group reported 2018 global revenues of EUR 13.2 billion.

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