Director of Digital Product Management

Published date Posted on Indeed on Aug 03, 2022 (9 d ago)
Director of Digital Product Management
College Board – AP&I
Remote (east coast hours)

About the Team
The Pre-AP Program at College Board shares a passion for educational equity, and a commitment to developing classroom supports that improve educational outcomes for all students. We pride ourselves on being innovative in our industry by continuously improving our products and services. In this product-driven program, the Product Management team leads ideation, solution development, and delivery of tools and resources to meet the needs of our constituents, through cross-functional collaboration across the program. Together, the Product Management team strives to create a data-driven, open, and honest culture, where we challenge each other to reach the best outcome, and support each other through the process.

Pre-AP courses feature grade-level instruction intended to give all students the opportunity for growth. They include focused course frameworks, model lessons, digital classroom assessments, and virtual professional learning. Pre-AP focuses on skills that students will need to succeed in AP courses, college, and careers, and frameworks are back-mapped from AP courses.

About the Opportunity
As the Director of Digital Product Management, you create a vision and maintain a roadmap for Pre-AP’s external-facing digital platform, Pre-AP Classroom, based on trends in the market, customer needs, organizational priorities. This includes proactively incorporating feedback from users (teachers, school and district leaders, and students) and internal College Board functions such as Accessibility, Customer Experience, Communications, Content, Instruction, & Assessment (CIA), Data Governance, Legal, LEvR (Learning, Evaluation, and Research), Information Security, Marketing, Professional Learning, Sales, Strategic Operations, and User Experience. You directly manage the backlog for a cross-functional development team. You will also execute of the vision and the roadmap and manage the sprint backlog for Pre-AP Classroom by managing a development team including Engineers, QA and Design.

You are a motivated, proactive leader who operates with a sense of urgency in solving problems and getting things done. You are the opposite of passive or “pass the request from X through to team Y” people. You bring a customer-focused and organizationally aware mindset; inquisitive and possess tremendous learning agility. You constantly seek useful information that can shape products for the good of the user, and you build strong, productive relationships while guiding/leading/nurturing your team and stakeholders to produce tremendous value for our customers. The greater the complexity you face, the greater initiative and leadership you assume, and you are adept at exercising their influence to get things done across the organization.

In this role, you will:

Develop and communicate the product vision and roadmap and maintain the roadmap as market needs and internal priorities evolve (30%)
  • Ensure alignment of product roadmap to market needs and organizational goals and priorities
  • Understand and support program goals
  • Work with stakeholders to identify opportunities to reduce operational complexity and risk
  • Gather market data and user feedback consistently to shape the product roadmap and improve user experience
  • Stay on top of trends in the market and key market requirements
  • Track competitive offerings and alternative solutions in the market

Lead Execution of the product vision by developing processes that support efficiency, quality and produce tangible value to customers through and Agile process. (40%)
  • Manage the intake of enhancement requests from stakeholders (internal and external) and prioritizes and sequences epics and stories in the product backlog based on feature priority
  • Attends and actively participates in ceremonies such as sprint planning, daily scrum, sprint review/demo, retrospective ceremonies
  • Breaks features into epics and user stories with the development team.
  • Writes user stories with clear acceptance criteria and acceptance tests features once delivered
  • Knows the end-to-end experience of the platform and can demo all capabilities on-the-fly to help users better understand the experience.

Collaborate across the organization to ensure successful implementation of the product (15%)
  • Collaborate with product owners and CB internal functions to develop and update external and internal training, support materials, manuals, marketing materials, and communications for new product features.
  • Communicate product updates to internal and external stakeholders
  • Collaborate with internal functional areas to identify and implement changes to the product’s implementation processes, program policies, and operational support model.
  • Partner with Finance to develop a sustainable pricing model for the product

Lead new product development efforts for a product offering (15%)
  • Develop business case and rationale for new product investments
  • Lead cross-functional teams to deliver new product offering into the market.
  • Collaborate with teams across the organization to develop a go-to-market strategy and launch plan.

About You
You have:
  • 7-10+ years relevant experience
  • Experience managing a product from inception through design to implementation and launch
  • Experience working in an Agile product development work environment
  • Excellent verbal and written communication skills
  • Ability to complete complex tasks on short deadlines and in a fast-past environment
  • Bachelor’s degree or equivalent required; MBA or related Master’s Degree preferred
Preferably you have:
  • Excellent prioritization skills
  • Experience distilling data to inform key decisions
  • Experience designing and communicating Objective and Key Results (OKRs)
  • Experience mentoring junior colleagues
  • Experience creating business cases and receiving buy-in from senior leadership
  • Conflict resolution skills
About Our Culture
Our community matters, and we strive to practice and improve our culture daily. Here are some headlines:

  • We are motivated to positively impact the educational and career trajectories of millions of students a year.
  • We prioritize building a diverse and inclusive team where every employee can thrive, and every voice is heard.
  • We welcome staff to join any or all six of our affinity groups: ARISE (Alliance for Asian Retention, Inclusion, Success, and Engagement; DIASPORA (Alliance for Pan-African Success and Achievement); Pride (alliance for LGBTQ+ staff and allies); Resilience (alliance for Native staff and advocates); SALSA (Staff Alliance for Latinx Success and Achievement); and WIN (Women’s Impact Network).
  • We value learning and growth; we offer formal and informal ways to lead through your superpowers, sharpen your strengths, and meet your development goals.
  • We know that our impact is strongest together. Our College Board Cares program offers all staff up to $1,000 annual match against partner non-profit organizations.
  • We offer a transparent approach to promotions and merit raises, annual performance-based bonuses, and how to grow your career here over time.

About College Board
College Board is a mission-driven not-for-profit organization that connects students to college success and opportunity. Founded in 1900, College Board was created to expand access to higher education. Today, the membership association is made up of over 6,000 of the world’s leading educational institutions and is dedicated to promoting excellence and equity in education. Each year, College Board helps more than seven million students prepare for a successful transition to college through programs and services in college readiness and college success—including the SAT®, the Advanced Placement® Program, and BigFuture®. The organization also serves the education community through research and advocacy on behalf of students, educators, and schools.

Benefits and Compensation
We offer our employees an outstanding benefits package that includes four weeks of paid time off, an organization-wide week-long winter break, a generous retirement savings plan, tuition reimbursement, paid parental leave for everyone, fertility benefits, remote work from anywhere in the country, medical/dental/vision/pet insurance, generous rewards compensation plan, and ongoing professional development and training. Salary is commensurate with experience and work location.

EEOC statement
College Board is proud to be an equal opportunity employer. We’re committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
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