Published date Posted on Indeed on Aug 05, 2022 (7 d ago)

A Product Management Analyst (PMA) at ClearPoint is responsible for researching product areas, running test suites and identifying product defects, assisting with security questionnaires and audits, and helping to document all bugs and feature requests.

The PMA will partner with a Product Management Associate or Product Manager on developing sprint plans, defining and collecting data on metrics, and evaluating product and feature usage. Additional responsibilities may include supporting the customer and prospect teams with more complex software issues.

Responsibilities

  • Understanding of our desired customer experience to:
    • Identify competitive or technical product gaps, product limitations, product use or product design gaps
    • Generate new ideas to improve customer experience, customer engagement, and usage
    • Support user research in a structured way
  • Support buy-in for the product vision internally
  • Assemble and document detailed requirements and prototypes
  • Support quick time-to-market activities with product and development teams
  • Support product launches including working with sales, marketing, and other stakeholders
  • Understanding the company and what drives success for ClearPoint
  • Understand and demonstrate all core company values
  • Act as a product evangelist to build awareness and understanding
  • Quickly gather feedback after release
  • Manage and complete complex technical and security questionnaires
  • Document testing plans, test cases, testing suites and work with testing and validation teams

Key Result Areas

  • Development of full understanding of ClearPoint software functionality and use cases
  • Mastery of strategy management, principles, and frameworks
  • Development and execution of product testing suites, methodologies, and bug validation processes

Required Experience

  • Proficient in Microsoft Office and database programs
  • Strong written and verbal communication skills
  • Excellent multitasking and problem-solving abilities
  • Exceptional time-management skills

Preferred Education and Experience

  • Bachelor's degree or equivalent experience
  • Focused studies in computer science or product management
  • Interest in strategy and performance management

Work Environment

  • Remote position based in Atlanta, GA


Why Work For ClearPoint?

  • The chance to get in on the “ground floor” of a tech company with startup energy
  • The ability to make a difference from day one
  • Fantastic colleagues and customers
  • A structured mentorship program with budget and resources for career development
  • A competitive salary, bonus program, and benefits, commensurate with your experience
  • Fully paid health, dental, and life insurance
  • 401(k) program
  • Company organized volunteer days
  • Employee referral bonuses to encourage the addition of great new people to the team
  • Team events and offsite retreats
  • Open vacation policy

Interested?

Please read this posting carefully, visit our website, learn about us, and then apply. To be considered, please fill out the form and attach your resume. We needed someone yesterday, and we are excited to grow our team, so if you're a good fit, expect this process to move quickly.

Pre-Employment Background Checks

All offers of employment are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary and may include: Social Security Verification, Criminal History, Credit History, Personal and Professional References, social media, Prior Employment Verification, Educational Verification, and Motor Vehicle Records. ClearPoint reserves the right to modify this policy at any time without notice.

EEO Statement

ClearPoint Strategy provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or genetics. We seek to build a diverse staff representative of the communities we serve. All qualified applicants are strongly encouraged to apply.

Physical Requirements

This is sedentary work requiring typing and other and repetitive motions. Vocal communication is required for expressing or exchanging ideas by means of the spoken word. Hearing is required to perceive information at normal spoken word levels. Visual acuity is required for operation of a computer and for observing general surroundings and activities. The worker is not subject to adverse environmental conditions.

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