Director, Quality and Automation #1157

Published date Posted on Indeed on Aug 05, 2022 (7 d ago)
Bullhorn is the global leader in software for the staffing industry. After more than 20 years, more than 10,000 companies rely on Bullhorn’s cloud-based platform to power their staffing processes from start to finish. Led by the original co-founder, partnered with venture capital, and powered by seasoned leaders across a global workforce with an eye toward innovation, Bullhorn has had year over year growth, making it the market leader in the recruitment software space while allowing for new opportunities for over 35% of our employees to advance their careers in 2021.

We are a remote-first organization and over 30% of our employees reside outside the United States. Headquartered in Boston, we also have offices in St. Louis, London, Brighton, Rotterdam, Frankfurt and Sydney (just in case you’re in the area to stop by). Whether you’re local or remote, our vision is to ensure every employee has a sense of belonging, a voice that is heard, and a clear path for success. Your incredible experience as an employee will consist of flexible work hours to ensure a positive work-life balance and use Zoom, Slack, and other tools to stay connected.

As Director, Quality & Automation at Bullhorn, you will lead the charge of improving the overall quality of Bullhorn’s large suite of SaaS products. You will be defining and improving our quality processes and practices, and you’ll set the team strategy for leveraging test automation to dramatically improve our speed and confidence in releasing software. You will also improve and grow our ability to leverage load, stress, and performance testing across the organization.

Why this job is important
Through both organic growth and acquisitions, Bullhorn’s software teams are growing dramatically. As we grow, the need for consistent processes and effective automation frameworks become increasingly more valuable to the team. Allowing Bullhorn’s software teams to release more frequently with increasing levels of confidence gives us a huge strategic advantage over our competition.

As Director of Quality & Automation, a typical day might include:
Developing a strategic vision for our quality processes and best practices throughout the organization.
Improving our QA velocity and increasing our value to effort for quality.
Defining the critical elements of an automation framework that allows us to easily and repeatedly test our software.
Curating and driving a roadmap to develop and improve our automation framework.
Coaching and mentoring quality practice leads and team members to improve their methods and continually leverage more automation.
Create guides and training materials to coach QA team members in using automation tools more effectively.
Defining and gathering metrics to determine success across QA, Automation, Engineering, Practice and Operations teams, and leveraging those metrics to continually improve
Collaborate with leaders across engineering, architecture, and product teams to define and continually improve quality.
Define software standards to ensure our software is designed for testability and teams understand the best practices for unit testing.
Collaborate with DevOps and development teams to improve CI/CD integrations providing engineers with immediate feedback when things go wrong.
Create and cultivate community of practice discussions and improve our overall culture of quality
Engage in RCA and Bug Review processes to help identify testing gaps and help the teams learn and grow from our mistakes.
Build and improve team culture and ensure all team members have a sense of belonging and a clear path for success.

This job might be for you if:
You have 10+ years of experience in QA Engineering for large scale SaaS products
You have 5+ years of experience leading QA teams
You’ve earned a BS in Computer Science or a related field.
You have guided teams through the creation and utilization of automation frameworks that lower the barrier of entry for adoption.
You have experience implementing and guiding testing across accuracy, scalability, load, duration, and performance.
You have a deep technical understanding of test framework trade-offs and best practices
You understand how to integrate levels of automated testing into the software build and deployment processes.
You have a solid understanding of testing software both front end (Angular.js, React.js), and back-end (REST APIs, Java, .NET, etc.) components.
You understand how to test for security and compliance.
You have strong communication skills, both written and verbal
You’re willing to take a high degree of ownership in driving projects through to a successful completion.

Bonus points for:
Hands on coding experience building and maintaining test automation frameworks.
Experience in defining practices and standards across a variety of diverse, global teams.
Bullhorn's core purpose is to create an incredible customer experience, which starts with first creating an incredible employee experience. Our vision is for every employee to have a sense of belonging, a voice that is heard, and a clear path for success. We are committed to building diverse and inclusive teams, and our culture is shaped by our five core values: Ownership, Energy, Speed & Agility, Service, and Being Human.

We’re looking for real-life humans, each with their own unique set of thoughts, beliefs, cultures, identities, and a background and body that is completely individual. We also love humans who have taken less traditional paths of education and believe that experience and learning come in many forms. Together, all these unique individuals make Bullhorn stronger. If you’re reading this, you’re probably applying for/considering applying for a job with us, and we want you to know that Bullhorn is an equal opportunity employer. For us, that means we always have, and will always, strive to be as inclusive as possible in all aspects of employment and that we do not and will not tolerate discrimination of any kind.

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