Published date Posted on Indeed on Aug 06, 2022 (13 d ago)

Business Systems Analyst

Pittsburgh, PA (fully remote - EST hours)

6 month contract to hire

CEI is looking for a Business Systems Analyst to join our national healthcare client's team! In this role, you'll perform configurations for ranked tickets by the department and perform configurations in a QA environment. Our client is looking for someone to grow with them long-term and further their career with them! The salary expectation upon conversion is $100k-$110k.

Responsibilities:

  • This job supports one or more analytical aspects of the application product life cycle, including capability enablement with cross-team dependencies within a product scope.
  • Uses significant judgment and discretion to collaborate with customers on complex issues to understand capability needs, gather project specifications, create business cases and cost sheet analysis, translate high-level business needs into detailed requirements for new capabilities (and change requests/enhancements on existing capabilities), analyze data to determine business problems, trends, or opportunities for process improvements, create/execute test cases, provide root cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery.
  • Also responsible for identification, documentation, and resolution of risks, defects, and issues.
  • Analyzes market trends for competitive insight to correlate into business value statements.
  • Uses functional and organizational knowledge to mentor Associate and Intermediate Business Systems Analysts.
  • Resolves very complex issues (may involve multiple systems) while understanding potential regulatory risk exposure and customer service & financial impacts.
  • Acts as an SME on how moderately complex new enhancements/applications are developed using an advanced level of understanding of the end-to-end process and a clear understanding of potential integration issues.
  • Requires an advanced level of understanding of the end systems impact of changes across multiple/diverse systems (including regulatory risk exposure, customer service & financial impacts).
  • Perform configurations for ranked tickets by the department and perform configurations in a QA environment
  • Obtain business requirements, analyze the requirements, determine the complexity of configurations, and conduct meetings with the customers to rank tickets for configurations
  • Manage the total lifecycle of configurations until it is in production and implemented
  • May be required to test configurations and assist the QA department in the testing of configurations
  • Will be expected to write desktop-level procedures
  • Attend scheduled meetings with the configurations team and must be able to participate in the meetings

Qualifications:

  • Configurations (hands-on keyboards)
  • This person needs hands-on configuration experience
  • Ability to mentor other members of the team
  • Analytical Skills
  • Problem-Solving
  • Report Writing
  • SQL
  • Leadership
  • Agile Methodology
  • Healthcare/health insurance industry experience preferred

Education/Experience:

  • 3-5 years of relevant experience
  • Bachelor's degree or 6 years of experience instead of a degree

As a trusted technology partner, CEI delivers solutions that help our customers transform their business and achieve meaningful results. From strategy and custom application development through application management - our technology and digital experience services are tailored to meet each unique need of our customers. Our staffing solutions bring specialized skills to complement our customers' workforce and project requirements.

Job Type: Full-time

Pay: $39.00 - $49.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Vision insurance

Schedule:

  • 8 hour shift

Application Question(s):

  • Will you now, or in the future, require sponsorship for employment status (e.g. H-1B visa status?)

Experience:

  • Configurations: 3 years (Preferred)
  • SQL: 1 year (Preferred)

Work Location: Remote


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