ServiceNow CMDB / Discovery Solutions Lead

Published date Posted on Indeed on Aug 24, 2022 (36 d ago)

Xcelacore, a technology consulting firm, helps businesses implement technology to drive innovation efficiently, accurately and less. We are working with our Integration partner for a ServiceNow CMDB / Discovery Solutions Lead.

RESPONSIBILITIES

Must be an SME about CMDB. Help drive the client relationship. Help with requirements and story writing.

  • Very client-facing/Excellent Communication skills.
  • Leadership skills.
  • CMDB Discovery background. They are implementing ServiceNow and CMDB. Client moving off of remedy to ServiceNow would be a great fit.
  • JIRA experience is good. Miro (collaboration)
  • 3-5 implementations Design and Development leader for and Implementation of CMDB and ServiceNow
  • Discovery Conduct workshops to gather requirements, design the ITOM solution for CMDB and Discovery
  • Lead a team of Business Analysts and onshore/offshore development team to implement a ServiceNow Configuration Management Database and ServiceNow discovery solutions Validated all configurations for accuracy, facilitated and assisted with Sprint Planning, Status Meeting readouts, and Sprint Reviews.
  • Responsible for communications and leading presentations with stakeholders at the executive management level Qualifications Extensive experience in designing CMDB, and implementing ServiceNow Discovery solutions 3-5 years of ServiceNow Implementation experience in large, complex environments Experience in facilitating design /requirements gathering with the client and stakeholders Experience with Jira for Epic and stories development; Experience in custom design, development, testing/QA and deployment; Miro (Collaboration tool) is a nice to have Experience with managing client expectation while preparing to implement the CMDB/ServiceNow discovery solutions.
  • Location: 100% Remote

Job Type: Contract

Pay: From $150.00 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: Remote


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