Published date Posted on Indeed on Aug 24, 2022 (36 d ago)

Position : Automation Architect

Location : Remote (Till COVID Situation) | Alpharetta, GA

Job Type : Contract

Interview Type : Video call

Please send updated resume in word format to bharat.verma (at) nlbtech.com

Implementation : TCS

Client : Hi Tech

Required Technical Skills:

  • Automation Testing
  • Core Java
  • Selenium
  • Must have good knowledge of IVR call flows and routing
  • Must have good hands-on skills in automating IVR flows using CYARA automation tool
  • Must have Contact Center domain knowledge.
  • Should be aware of GeneSys and Avaya
  • Sound knowledge of Functional Testing
  • Should have adopted Agile methodologies for delivery
  • Should have good knowledge of SQL database Queries

Good to have skills :

  • Knowledge of Salesforce cloud for accepting the calls

Please send updated resume in word format to bharat.verma (at) nlbtech.com along with below details
Full legal name
Contact number
Email add
Work authorization
Have you worked with TCS before (Y/N)
Employer's details

Regards,

Bharat Kumar Verma

Recruiter
---------------------------------------
Next Level Business Services, Inc.
Talent Solutions | Digital Transformation | Data Analytics
Phone: (904) 506-4196

Email: bharat.verma (at) nlbtech.com

Linkedin : https://www.linkedin.com/in/recruiter-bharatkv/

An ISO 27001 and 20000-1 Certified & Minority Business Enterprise (CMBE)

Job Type: Contract

Salary: $60.00 - $80.00 per hour

Schedule:

  • 8 hour shift

Experience:

  • CYARA automation tool: 5 years (Preferred)
  • IVR Testing: 5 years (Preferred)
  • Contact Center domain: 3 years (Preferred)

Work Location: Remote


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