Pelican Parts is the leading source of car parts for the European automobile industry, including Porsche, BMW, Mercedes Benz, Volkswagen, Audi, Saab, Volvo and Mini. We offer the most extensive and competitively priced selection of Genuine, OEM and aftermarket parts in the industry. We also produce and manage thousands of articles to help the DIY (do-it-yourself) enthusiast with projects for their Porsche, BMW, Mercedes Benz and Mini Cooper. Our sponsored community is one of the largest 500 communities in the world and these enthusiasts provide hundreds of thousands of comments across countless topics involving your German automobile.
The Parts Specialist is responsible for providing a great customer experience by assisting each of our customers with any part or vehicle questions they may have. The Representative is also responsible for utilizing the tools provided to obtain sales and meet the department conversion rate goals. We are looking for a highly motivated candidate with experience in parts.
Daily tasks include
- Assisting customers through multiple channels: Voice, chat and email
- Utilizing the tools provided to assist each customer
- Always meeting the expectations of the customer
- Complete all tasks by the end of each day
Knowledge, Skills and Abilities
- Must have Vehicle & Parts Knowledge Required (Porsche, Mercedes and/or BMW)
- Must be proficient in using parts software PET, EPC, ETK, Partslink24.
- Positive attitude and a true desire to help people
- Computer savvy
- Ability to multitask
- Team player
- Typing minimum speed of 45WPM
Roles & Responsibilities
- Provide a great experience on each call/email/chat that meet the QA expectations
- Meet the minimum standards for conversion rate
- Meet the minimum standards for total sales
- Complete all assigned tasks by end of day
- Very competitive Paid Time Off (PTO) Plan
- Medical Insurance
- 401K with Matching
- Life Insurance
- Profit Sharing
Job Type: Base rate of $16.00 per hour plus strong commission and bonus program.
Role is remote so you can work from home.
Job Type: Full-time
Pay: $16.00 per hour
- 401(k) matching
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- 8 hour shift
- Bonus pay
- Commission pay
This is a remote work form home opening.
- High school or equivalent (Preferred)
- ETK, EPC, Partlink 24, PET: 1 year (Required)
- Using VIN to locate parts: 1 year (Required)
- Fully Remote
Work Location: Remote
Let us know
Help us maintain the quality of jobs posted on RemoteTechJobs and let us know if:
Imagine yourself here!OpenGov is a mission driven fast-growth, Series D, venture backed startup (includes Andreessen Horowitz, Formation 8, and Emerson Collective). Our Board of Directors includes iconic Silicon Valley executives John Chambers (former Cisco Chairman and CEO) and.
JOB DESCRIPTIONAccounting Application Specialist - Customer ServiceWHO WE AREGreenSlate is the fastest-growing provider of technology and business solutions for media productions. We provide the most advanced technology for production accounting and entertainment payroll. Our inn
Vroom is an innovative end-to-end ecommerce company that is revolutionizing the car buying experience. Our scalable, data-driven technology brings all phases of the vehicle buying and selling process to consumers wherever they are and offers an extensive selection of vehicles, tr
The Team Lead, Clinical Chart Review will be primarily responsible for providing daily administrative support to the Clinical Chart Review Director and Supervisor as well as the Operations team and the Nurse Auditors as listed in the responsibilities for essential function. The T
Job DescriptionBlack Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the k
Sr. Software Engineer/Computer SciencePosition: Software Assurance/Software Safety ProfessionalPosition No: 9911Location: RemoteAnticipated Start: Oct 2021Type: Full TimeExperience Level: ExperiencedQUALIFICATIONS:BS in a Computer Science discipline5+ years’ experience perf