Senior Software Engineer - Enterprise

Published date Posted on Indeed on Oct 06, 2021 (14 d ago)
About Cleo:
At Cleo, we make a real impact by doing work that matters: helping families be their best at home and at work.

Cleo is the leading family benefits platform that picks up where the healthcare system leaves off. We combine the expertise of our team of Guides and Specialists—parent and maternity coaches, doulas, lactation consultants, sleep experts, and more—with a powerful technology platform that helps every working parent succeed as they grow both their families and their careers.

Cleo is offered by over 100 leading employers, including global Fortune 500 leaders and industry innovators like Salesforce, PepsiCo, The Learning Care Group, and Pinterest. With $81M raised from top investors including NEA, Greylock, and Transformation Capital, we’re expanding our offerings and our team to meet the growing demand of employers, parents, and the healthcare sector. Now we're looking for experienced and passionate team members like you to join us.

Senior Software Engineer

As a Senior Software Engineer, you'll be working on building our core, shared services used between our guides and our families. You will be responsible for designing and leading the implementation for our eligibility and enrollment systems, identity management, file ingestion automation, and more. Under your leadership, the team will be responsible for end-to-end ownership of these services from design through deployment and support. We work closely with Design, Product Managers, QA, and Data Science to create the best solutions for our members and customers. We have a strong team culture and each engineer supports the learning and growth of everyone through mentorship, pairing, and tech huddles, resulting in the entire team's growth and potential.

If you believe you can make an impact on our mission, we want you!

This role reports to an Engineering Manager.

Key Responsibilities:

    • Investigate and troubleshoot complex issues across our platform
    • Develops product features, enhancements and defect resolution
    • Actively contributes to sprint grooming, planning, and kick-off, helping estimate stories as a SME for the team charter
    • Monitor New Relic and Sentry in production
    • Ability to tackle software implementations individually and actively contribute to technical discussions
    • Prioritize development user stories
    • Mentor and assist engineers
    • Demonstrates ownership for development within the team
    • High ownership in resolving production issues
    • Perform code reviews
    • Identify and suggest strategies to resolve technical debt

To be successful in this role you may have:

    • Prior experience with and/or strong understanding of healthcare technology and strategic partnerships within the healthcare ecosystem
    • Strong project management experience
    • Skill at partnering cross-functionally across an organization
    • Strong critical thinking, problem solving, and analytical skills including business case modeling, Excel modeling, and integrated work planning
    • Strong presentation skills and ability to articulate product vision to stakeholders
    • A genuine passion for making other people successful, both our customers and your fellow teammates
    • Deliver presentations in a way that establishes credibility and reinforces the value of the Cleo offering
    • A creative problem-solving style
    • Experience in and comfort with working in an agile, fast-paced environment
    • Background in and/or passion for working in health services related to women’s health, maternity, or childcare

We don’t believe in perfection – we believe in passion, interest, and will – so don’t let a lack of experience or skill in one area listed above deter you from applying.

Cleo is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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Cleo ( Cleo ( |
14 d ago

About Cleo:At Cleo, we make a real impact by doing work that matters: helping families be their best at home and at work.Cleo is the leading family benefits platform that picks up where the healthcare system leaves off. We combine the expertise of our team of Guides and Specialis