Business Systems Analyst

Published date Posted on Indeed on Oct 06, 2021 (14 d ago)

Collaborates with business owners/stakeholder to understand business needs, processes project specifications, business case development, cost sheet analysis and data sources. Translates business needs into clearly defined and documented detailed, high quality requirements, functional designs, and system supplemental specifications for new applications or analyzes change requests/enhancements in existing applications. Analyzes data to determine business problem, trends, or opportunities for process improvements. Responsible for testing, and provides root cause analysis and corrective action plan. Responsible for verification that the delivered application requirements meet the customer needs based on the specifications, ensuring minimal defects in both UAT and production. Accountable for identification, documentation, and escalation of risks, defects and issues throughout the project lifecycle. Responsible for assisting in the resolution of risks, defects and issues. For smaller projects or initiatives may be accountable for project schedule, and resource allocation up to and including matrix staff.

Position details:

  • Understand needs of the users/internal client. Responsible for eliciting and documenting business requirements
  • Create detailed Acceptance Criteria Document
  • Validate requirements
  • Write test cases, conduct and execute testing (positive & negative test cases)
  • Participate in User Acceptance Testing (UAT)

Skills Required:

  • A minimum of 3 to 5 years of experience working as a Business Analyst.
  • Ability to act as a liaison between testers, developers, client, and other stakeholders during all phases of development
  • Attention to detail
  • Data mining, query tables
  • Customer facing experience
  • Will support over 40 applications
  • Large to small projects and priority work
  • Will work several projects concurrently, need to have the ability to multitask
  • Proficient in writing SQL for testing
  • Clear communication, writing, and presentation skills
  • Formal education in IT/Computer Science preferred; college degree required.
  • Experience with Scrum/Agile methodology
  • Must be able to work in a team setting, attend video meetings and collaborate with others, over communicate and work core business hours.
  • TEAMS tool is used for internal and client meetings
  • Independent thinker, self-starter, problem solving.
  • Resilient and positive personality to round out team
  • Data Studio experience preferred

*Must be able to work within the Core Behaviors of Highmark:

  • Customer First
  • Transformational Leadership
  • Trust Working Together
  • Purposeful Execution

Job Type: Full-time

Salary: Up to $45.00 per hour


  • Dental insurance
  • Health insurance
  • Vision insurance


  • 8 hour shift


  • Business Analyst: 5 years (Preferred)
  • Healthcare industry: 3 years (Required)
  • Agile, waterfall, SDLC: 5 years (Required)
  • writing SQL for testing: 3 years (Required)

Work Location:

  • Fully Remote

Work Location: Remote

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