Software Quality Assurance Manager

Published date Posted on Indeed on Oct 14, 2021 (6 d ago)

Patron Technology is a remote-friendly company. This position is open to any candidate in North America.

WHO WE ARE:

Patron Technology empowers event organizers to take control of their entire event experience with our technology solutions. Using our powerful ticketing, experiential marketing, mobile apps, and cashless products, organizers transform how audiences experience their events, drive nonstop engagement, and reach new audiences around the world. That’s why iconic brands like New York Comic Con, Coachella, Candytopia, the National Hockey League (NHL), and Dreamforce use our suite of integrated event technology to power their events.

We are a diverse team of event goers and experts that are passionate about helping our clients transform how attendees experience their events. We thrive in a collaborative, fast-paced environment that rewards innovation and creative thinking. Our employees are located around the world in the United States, Canada, Europe, and Australia.

Sounds interesting? Let’s talk.

AS A QUALITY ASSURANCE YOU WILL:

  • Oversee the hiring, onboarding and training of the quality assurance staff.
  • Own the performance management process for the QA staff, including quarterly goal setting and annual performance appraisals.
  • Manage the workflow and resource allocation of the QA Department.
  • Mentor QA team members on quality assurance best practices, methodologies and frameworks.
  • Develop and implement quality metrics and reports with insight into the status and health of our products, including the logging or tracking of both manual and automated efforts.
  • Implement a process for product cross-training to improve team flexibility and extensibility.
  • Collaborate with product owners to develop an understanding of user stories and use-cases to optimize test approaches/plans and effectively analyze outcomes.
  • Review and collect feedback on QA effectiveness from internal stakeholders, including product owner(s), to allow the team to collectively assess use case and edge case coverage.
  • Develop and lead implementation of strategies on how best to automate tests for maximum efficiency and coverage.

EXPERIENCE & SKILLS:

  • 4-5 years professional experience preferred
  • At least 1 year experience leading QA/QE teams.
  • Strong leadership skills with a commitment to continuous improvement and professional development
  • Experience developing formal test plans using tools such as TestRail
  • Experience working with automated testing platforms (Selenium or similar)

BENEFITS:

We offer medical, dental, vision, generous PTO, 401 K Savings plan, paid parental leave (following 12 months of continuous employment), and more.

LEARN MORE:

https://patrontechnology.com/


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