Published date Posted on Indeed on Jun 25, 2022 (50 d ago)
About ACU

ACU is affiliated with the fellowship of the Church of Christ. All applicants must be professing Christians and willing to support the Christian mission and purpose of Abilene Christian University while employed by the university.



Title of Position
Graduate Program Specialist

Posting Location
Remote - Dallas

Department
Learning Design and Operations

Employee Class
Exempt Full-Time

Basic Responsibilities

1. Course planning & faculty need predictions.

2. Student scheduling & registration execution.

3. Student record support.



Essential Duties

1. Course planning & faculty need predictions.

a. Serves as lead project manager for academic operations as it pertains to our graduate programs.

b. Determines section needs and sizes for graduate courses each session.

c. Manages communication with graduate program directors and academic division administrator regarding faculty needs/assignments.


2. Student scheduling & registration execution:

a. Manages scheduling and registration for students.

b. Communicates with faculty regarding administrative withdrawal risk students


3. Student record support

a. Processes documentation for Tuition and Fee Waivers.

b. Processes documentation for Academic Exceptions, Suspension Appeals.



Professional Development Requirements

Skills

1. Experience with a database reporting software (e.g. Campus Vue.), knowledge of

2. Microsoft Office Suite and enrollment management systems (i.e. Banner, Salesforce, etc.).

4. Demonstrable experience from successfully working in a team environment.

5. Some evening and weekend hours may be required.

6. Excellent organizational skills and ability to multi-task effectively.

7. Excellent analytical, problem solving, interpersonal, customer service, attention to detail and communication skills are essential.

9. Ability to handle complex and confidential information with discretion.

Training Required

1. Banner

2. Salesforce

3. Canvas



Qualifications

Professional

1. Bachelor’s degree from a regionally accredited institution.

2. Two years administrative experience required.

3. Experience in a university student records, registrar, or admissions office preferred.

Personal

1. Collaborative nature.

2. Exceptional communication skills, both verbal and written ability to communicate with a diverse academic community.

3. Desire for meaningful work and mission orientation.



Physical Demands

1. Work is performed in an office environment; must have the ability to sit for long periods

2. of time (6-8 hours).

3. Must be able to use a telephone or headset equipment and able to perform work at a computer in a cubicle.

4. May be required to the manual operation of general office equipment.

5. Limited travel may be required – locations vary and some overnight travel may be necessary.



Additional Information

ACU does not unlawfully discriminate on the basis of race, color, age, sex, disability, genetic information, national or ethnic origin in employment opportunities, in keeping with applicable state and federal law.

ACU is committed to maintaining a safe and secure campus environment and protecting the university's financial and physical assets. Therefore, Abilene Christian University conducts background checks on all candidates for employment in security sensitive positions.


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