Enrollment Processing Specalist at Kaplan

Job Title

Enrollment Processing Specalist

Job Description

If you are enthusiastic about education, using your skills and talents to help improve people’s lives, and interested in working on a team of professionals at a globally respected education organization- you’ve found the right place. At Kaplan, we’re passionate about what we do and who we do it for.

Unyielding determination to make a difference in people's lives through the power of education- That is Kaplan. For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are the intersection of education and technology, providing our students and clients with an experience that not only allows them to achieve their goals, but also ignites lifelong learning. Kaplan’s culture of collaboration, innovation, and creativity truly makes Kaplan a great place to work and positions us to continue to deliver a best-in-class educational experience.

The future of education is here and we are eager to work alongside those that want to make a positive impact and inspire change in the world around them.

The Enrollment Processing Specialist. is primarily responsible for processing student enrollments into CampusVue. The daily responsibilities of the Enrollment Processing Specialist. will vary depending on the team to which s/he has been assigned and on the needs of the department on a given day. Example responsibilities include, but are not limited to, auditing student files, completion of the Enrollment Wizard in Campus Vue, verifying completion of Title IV documents (FAFSA, MPN), communicating document status to both Admissions and Education Advisor teams, verifying Proof of Graduation, and other activities related to a student's enrollment.

The primary measurement of success in this position is the timely and accurate completion of individual workload, as assessed on daily, weekly, and other bases. Other measurements include contribution to the advancement of team goals, engagement in process improvement, and quality of service to students and client departments.

Key Job Responsibilities:

Enter student enrollment data in C2k/CampusVue.
Process and quality control student files, which includes verification of receipt of all required enrollment-related documents. Validate that the information in SRM and CVUe are complete and accurate.
Actively engage in and contribute to a culture of constant process improvement
Contribute daily to a collaborative, positive, and supportive work environment.

Minimum Qualifications:

Bachelor degree in Business or other
Professional experience in Customer Service
Proficiency with computers and an ability to learn fundamental workings of content management systems and web applications. Daily assignments include extensive use of Microsoft Word, Excel, CVUe and SRM and email
Strong attention to detail Ability to follow processes, work effectively on a team, and maintain a positive attitude
Technical ability to use a database management system
Ability to multi-task and work in a fast-paced deadline-oriented environment
Ability to work independently with minimum supervision
Ability to work evening and weekend shift preferred

We offer a competitive benefits package including:

Remote work providing flexible work/life balance
Comprehensive Retirement Package including 401K company match and two pension programs
Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
Competitive health benefits and new hire eligibility starts day-1 of employment
Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities
And so much more!

#LI-NMB

#LI-Remote

Colorado Residents: Salary Range in Category A

Location

Remote/Nationwide, USA

Additional Locations

Employee Type

Employee

Job Functional Area

Records & Registration

Business Unit

00091 Kaplan Higher ED

Kaplan is an Equal Opportunity Employer. All positions with Kaplan are paid at least $15 per hour or$31,200 per year for full-time positions. Compensation for specific positions are based on job level, skills, years of experience, and education, among other factors. Additionally, certain positions are bonus or commission eligible. Information regarding benefits can be found

here

Individuals hired for KNA positions that require in-person travel and/or interactions must be fully vaccinated against COVID-19 unless otherwise prohibited by law. KNA complies with federal, state, and local laws with regard to accommodations related to this policy.

Diversity & Inclusion Statement:

Diversity inspires innovation and growth in the Kaplan community. Kaplan strives to be a model employer for inclusiveness. Not only does Kaplan value its employees for their professionalism and skills, but also for the unique viewpoints they bring to the Organization. Kaplan's employees bring diverse perspectives, ideas, and backgrounds that give Kaplan a competitive edge in anticipating and exceeding our students' needs in today's global market. Learn more about our

culture

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