IT Systems Support | Active Campaign Support

Published date Posted on WorkingNomads on Aug 18, 2022 (50 d ago)

We are looking for a passionate generalist IT legend to join our team, one of Australia’s leading and growing children and adult talent agencies. More about us below! 

A healthy wage is on offer and we are open to part time or freelance remote working, with flexible work hours available upon discussion. You will report directly into the Managing Director & work with a small global team. 

Your key focus for this role will include:

  • Planning and setting a direction for how technology will be used in our business.

  • Validating whether our current technology is performing well and in alignment with our business goals. This will involve running point on assessing our current tech solutions and whether they are the right technological resources for both our short and long-term purposes.

  • Maintaining essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware

  • Serving as the subject matter expert supporting MAC OSX, Windows, and all common office software and applications, such as Microsoft, Adobe and G-Suite products

  • Keeping track of technology trends and identifying what technologies we can use and how

  • Ensure risk assessment is made around any chosen technology

  • Lead and manage our tech projects end to end and help our project teams meet the agreed delivery timelines

  • Manage technology budgets and timelines.

Who are we looking for? 

  • You are seriously passionate about tech, staying up to date with new trends and learning new systems and programs!

  • You are easy, friendly, respectful and fun to work with!

  • You're ambitious, proactive and comfortable working autonomously while also being a team player

  • You're a thinker, not afraid to present new ideas, take ownership on something and see it through to the end

  • You take pride in the work you do, are extremely organised and have an exceptional attention to detail.

  • You take the time to understand our business in detail, and working closely with our various teams (including our sales team) to understand their needs, identify vulnerabilities, boost efficiency and accuracy to ensure consumer-centric tech decisions are made.

Ideally you will have: 

  • Degree in IT, computer science or related field.

  • At least a few years of work experience in a similar role

  • Familiar with using Active Campaign, CRMs, Zapier, Wordpress, APIs

  • Great team and project management skills

  • Excellent verbal and written communication skills 

  • Ability to work flexibly and collaborate well with remote teams and clients across various locations and cultures. 

  • Experience with or knowledge of operating systems; current equipment and technologies, backup and recovery procedures, and system performance-monitoring tools

  • Advanced computer skills across Windows and MAC

  • Ability to keep company information confidential

  • Web development skills are advantageous

More About Us

Bubblegum Casting is the longest running children's talent agency in Australia specialising in babies, children, teens and more recently adults. Our vision is simple: be the number one children and adults talent agency in Australia, ensure our talent get the most work and have fun along the way whilst doing it. To keep us ahead of our competitors we are investing in the best digital tools and people, as well as investing in our own tech solutions. We are committed to re-imaging the industry by championing innovation, transparency and satisfaction. The only way for us to get there? For our people to love their jobs and to work hard because of it. We love working Nomads and support remote working! 

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